American Express Global Business Travel
American Express Global Business Travel (GBT) is the world’s leading B2B travel platform and is also SAP Concur’s largest Travel Management Company (TMC) partner. GBT is committed to ensuring the success of our customers that use SAP Concur Travel around the globe. Our deployment, maintenance, navigation, and product support teams are highly trained and skilled in all facets of SAP Concur Travel, handling hundreds of implementations and thousands of support cases annually. GBT and SAP Concur have worked diligently to integrate GBT’s core technology platform with SAP Concur Travel, including our Supply MarketPlaceTM (Hotel), Global Trip RecordTM, Connect ProfileTM, Centralized Ticket Exchange database, and more. Together, our clients benefit from best-in-class traveler care, enhancements in our core platforms, as well as access to the kind of data that helps them better measure savings and address opportunities for their programs. Some of the benefits GBT customers using SAP Concur Travel receive include:
• Our Preferred ExtrasTM program that offers savings and traveler perks is fully integrated into your SAP Concur Travel site.
• SAP Concur and GBT have worked diligently to integrate our core, proprietary technology platform with SAP Concur Travel to deliver a consistently high-quality booking experience.
• The size and strength of our partnership allows GBT to be strong advocates for our clients with SAP Concur. With a direct line to the most important people within support, product development, and product strategy, we use our influence to address the issues and prioritize development to meet your needs.
• GBT has been building and configuring SAP Concur Travel sites since 2004, and we have the experience to quickly build out your site to your specific requirements.
• A proven track record in issue management means that our Program Care support team have all the tools to successfully resolve any issues that may arise from your use of Concur Travel.
Note: Locations designated are countries where the TMC has indicated their support of Concur Travel but do not necessarily reflect locations that are authorized for local resale. Contact the TMC partner directly to inquire about their authorized resale markets.